Advice & Guidance


Are you currently an Apprentice looking for help? Or a young learner looking for a guarantee that you can receive help during your Apprenticeship? Maybe you’re just a concerned parent (See our information for Parents, Guardians and Carers). Either way, our NowSkills’ team are always happy to help. What is most important to our team is that our Apprentices are offered as much support as they need to complete their Apprenticeships. We are monitored by the likes of Ofsted, Pearson and ESFA, which means even though we have a friendly, quirky approach, we always provide a professional approach. If you have any issues you would like us to help you with, contact us.

Now, we know that some of your concerns aren’t always Apprenticeship related. Some may be to do with housing costs, travel, and even shopping! No matter what the problem, NowSkills are always happy to help. For any safeguarding concerns, please visit our safeguarding advice section.

Who doesn’t love a discount?!

So let’s start with the fun. Why should only students enjoy the benefits of discounts!? You can apply for an NUS Apprentice Extra card to receive amazing discounts from a variety of different leading retailers within the UK. From health and fitness to travel, you can have access to many different discounts at a small cost of only £11! We’re pretty jealous.


Many of IT Apprentices do not drive when they start. Whether using public transport to get to your Apprenticeship, or purely for recreational purposes, we understand that public transport can be a pain when it comes to costs. Luckily for you, we have the solution for you if you are travelling by train – a 16-25 Railcard! Not only will you save 1/3 off your ticket cost, but once you’ve purchased your card, you will also receive offers from the National Rail’s partners. Click here for more information.

Claim your free TFGM bike or bus pass

Are you a new Apprentice due to start your new Apprenticeship job soon? Why not claim your free refurbished bike or 28 day bus pass or Metrolink ticket? All Apprentices living in Greater Mnachester are eligible for this scheme, you can use your bike or travel pass to travel to work or training.

Download Free Bike Doc

Download Free 28 Day Bus Pass Doc


As an Apprentice, you might not be earning as much as your friends who have gone straight into full-time employment. With the national minimum wage probably lower than you’d like, you may need advice on budgeting and making other financial decisions. Firstly, your bank may be able to offer you some guidance, but other guidance can be received from other services such as the Citizens Advice Bureau (CAB)  or the Money Advice Service (MAS). If you are worried about your money in regards to debt, the National Debt Line can help offer you free advice.


Looking for a place to live or just wondering what you could be eligible for?


Unfortunately, we are aware many people suffer in silence from bullying. NowSkills are very dedicate to taking precautions to try to put a stop to bullying which is why we take our safeguarding policy so seriously. If you are a victim finding it difficult to speak to your friends/family, there are organisations that can help you with advice, and simply give you someone to confide in.

  • Bullying UK provide help and support for victims of all kinds of bullying. Calls are free of charge from most landlines and mobiles.
  • Childline is a free service that is available for young people 24 hours a day.

Additional Learning Needs/Social Needs (ALN/ASN)

There are many organisations that offer Apprentices with disabilities or special needs guidance and advice. Here are a few which may be useful to Apprentices and employers:

  • Skill: the national bureau for students with disabilities.
  • The UK Disabled People’s Council (UKDPC).
  •  Dyslexia Action: provides support and advice on dyslexia and other learning difficulties for Apprentices, parents and employers.
  • Epilepsy Action: offer confidential advice and information about successfully living with epilepsy. It may also help employers who have an Apprentice who suffers from epilepsy.
  • Focus on Disability: a comprehensive website offering up to date support and information for disabled people on a wide range of issues including benefits, welfare, health, and independent living.

Health and Wellbeing

There are many websites available that offer help and advice on health and emotional issues that student and Apprentices may experience. Some of the below may be useful if you are having any problems:

  • Brook: providing sexual health services and education across the UK for young people under the age of 25.
  • Women’s Aid: practical help for women who have experienced physical or domestic abuse.
  • Rape Crisis: a specialist service for women and girls who have suffered any form of sexual violence at any time in the lives.
  • Broken Rainbow: help for lesbians, gay men, bisexual and transgender people experiencing same-sex homophobic or transphobic domestic abuse and violence.
  • LGBT Consortium: bringing together over 400 lesbian, gay, bisexual and transgender organisations and project across the UK the consortium offers advice and promotes awareness of LGBT issues.
  • Refugee Action: a charity which helps refugees and asylum seekers resettle and start new lives in the UK.
  • Child Poverty Action Group: a charity fighting to end child poverty in the UK, providing lots of useful information on welfare support and benefits that you may be entitled to.
  • The National Youth Agency: ‘getting it right for young people’, a charity working to improve the lives of young people all over the UK.
  • Youth Access: an organisation campaigning to improve young people’s social, emotional and mental health needs by highlighting the issues and problems important to you.
  • NHS Smokefree: support and advice to help you quit smoking.
  • Frank: free, confidential drugs information and advice available 24 hours a day.
  • DrinkAware: working to reduce alcohol misuse in the UK; facts about alcohol and useful information on where to get help if you think you have a problem.
  • Alcohol Advice Rehab: Rehab 4 Alcoholism offers a free helpline and intervention service for people suffering from alcoholism and mental health problems.